Vepple is built around personalising an experience around the choices a student actively makes. However, when no choice is made or selected, the system needs a default fallback option. In our case, we have set this default as ‘not sure’. This means that each filter needs to have one category set as ‘not sure’ to account for this.
While both the user interface and the CMS correctly display specific choices like ‘Undergraduate’, and ‘Postgraduate’, the data accessed through the API or data studio report will show the ‘not sure’ option if there is no explicit ‘I’m not sure’ option set for each filter.
Universities have the flexibility to choose whether to display a 'not sure' option to users in their options, or they can assign another category in their filters, such as 'undergraduate,' to act as the default 'not sure' choice. This customisation is ingrained in the system's filter selection process and forms a fundamental aspect of its logic.
Examples
The university below has three study level categories: Postgraduate, Undergraduate, and I’m not sure. This structure is reflected in the slug as well. In this case, they have chosen to have a third category i.e. ‘I’m not sure’ which is by default assigned the slug ‘not-sure’.
Their CMS setup is:
**Please note this is for illustration purposes only. Only the Vepple team can make these changes.
However, for their location option, they have only two options; international and United Kingdom.
As you can see in the screenshot, while the slug for the international category is ‘international’, the one for the United Kingdom is ‘not-sure’.
**Please note this is for illustration purposes only. Only the Vepple team can make these changes.
What this means, is that while students will view International and United Kingdom on their UI, the data pulled from your API will have ‘not-sure’ to indicate ‘undergraduate’.
Data Management and Adjustments
Re-mapping Data: Once the data is pulled from your database via the API, it needs to be re-mapped before entering your CRM to correctly reflect that ‘not-sure’ is equal to the United Kingdom.
This pattern applies to other filters like study level and other filters you might set up.
However, it's worth noting that these tags can be adjusted within the Looker dashboard to accurately reflect the intended selections, providing a solution to any discrepancies on the dashboard. So if you have an issue with this in your looker dashboard, please don’t hesitate to let us know.
Frequently Asked Questions.
Does this affect students who visit the site?
It doesn’t affect students in any way. At the user interface level, the options display as intended.
Does this affect staff that edit or make changes to the CMS?
No, this doesn’t affect the team that edits the CMS since it displays the options as intended.
Does this impact the data that is collected?
Yes, this impacts the data that is collected. Based on how the filter categories are set up, you may need to map certain data to match what is shown in your CMS.
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